HOW CAN WE HELP YOU?

We ensure a streamlined shopping experience with Primavera Jewelry.

SHIPPING & DELIVERY

  • Orders are processed within 24-48 hours during regular business hours. For expedited orders, please call and specify shipping instructions.
  • Shipments are sent via UPS or FedEx, as selected by the customer. Shipping and handling charges are billed to the customer, including returns.
  • Orders are shipped as merchandise becomes available.

General Terms

  • New accounts must provide a resale number and business license from the state or city.
  •  First-time buyers have a minimum purchase requirement of $1000 via the website, $2000 in-store, and $3000 via WhatsApp. There is no minimum purchase requirement after the initial purchase.
  • We do not offer memorandums or consignments.
  • Accepted forms of payment include Mastercard, American Express, and Visa, with a 3% fee for credit card payments. Other payment methods include wire transfer, business Zelle-to-Zelle, money order, or cashier's check.

Return Policy

  • Returns and replacements require prior authorization via email or phone and are at the sole discretion of Primavera Jewelry. Customers must be active and in good credit standing, and other limitations may apply.
  • Merchandise altered or damaged by the customer is non-returnable.